Privacy policy

Privacy Policy

FSL LUXE respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website. By using our website, you agree to the terms of this Privacy Policy.


Information We Collect

When you visit our website, place an order, or subscribe to our communications, we may collect the following information:

Name

Email address

Billing and shipping address

Payment information (processed securely via third-party providers)

Purchase history

Any information you choose to provide to us (e.g. customer support enquiries)

We may also automatically collect basic technical information such as your IP address, browser type, and device information to improve your browsing experience.


How We Use Your Information

We use your information to:

Process and fulfil your orders

Provide customer support

Communicate with you about your purchase

Send marketing emails (only if you opt in)

Improve our website and services

Comply with legal obligations


Marketing Communications

If you choose to subscribe, we may send you updates about new arrivals, launches, and exclusive offers.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.


Sharing Your Information

We do not sell your personal data.

We only share your information with trusted third parties as necessary to operate our business, including:

Shopify (our e-commerce platform)

Payment providers

Shipping and logistics partners

Email marketing providers (if applicable)

These providers only process your data on our behalf and are required to protect it.


Cookies

Our website uses cookies to improve functionality, analyse performance, and enhance your browsing experience.

You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.


Data Storage

Your data may be stored and processed through Shopify’s secure systems and other third-party services that may be located outside your country.

We take reasonable steps to ensure your data is handled securely.


Your Rights

Depending on your location, you may have rights to:

Access the personal data we hold about you

Request corrections or updates

Request deletion of your data

Withdraw consent for marketing communications

To exercise any of these rights, please contact us at: fslluxe@gmail.com


Data Security

We take appropriate measures to protect your personal information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.


Contact

If you have any questions about this Privacy Policy, please contact us at:

fslluxe@gmail.com