FAQs
Product's authenticity
We only sell authentic items. Proof of purchase, serial numbers, authenticity cards etc are checked, as well as other details based on years of experience.
More information about an item
If you need more information about an item feel free to send us a message on our Instagram @friendshop.london or WhatsApp +44 7454 956678.
Where do you source your products from?
Everyone who meets our standards of brands and high quality items can sell at Friendshop London. We have a network of trusted sellers and receive enquiries on a daily basis.
Can I exchange or return an item?
All sales are final. Friendshop London works in consignment, meaning that we sell items on behalf of individuals. We do not directly own any of the items, therefore we are not able to offer any exchanges, returns or cancellations on items purchased.
How do I sell with Friendshop London?
Please visit our SELL WITH US page.
Can you ship internationally?
Yes, Friendshop London ships worldwide.
International Customs Duties and Import Tax
Items shipped from the United Kingdom may be subject to import taxes and customs duties upon delivery. Buyers are responsible for payment of any import taxes and, or customs duties. Please check the rates for your country.